Louisville / Florence
Florence has 32,803 residents (give or take 37) (ACS 2020-2024 5-year, table B01003, https://data.census.gov/table/ACSDT5Y2024.B01003?g=160XX00US2127982, checked 2026-10-19), about 2,935 people per square mile.
Florence is about 79 miles from the Census center point for Louisville in a straight line and covers 11.176 square miles of land (Census 2024 Gazetteer internal points and land area, https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2024_Gazetteer/, checked 2026-10-19).
The quote form takes a ZIP code; for Florence that is 41042 (Census 2020 ZCTA to county subdivision and ZCTA to place relationship files, ZIP areas at least 20% inside the town, https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_cousub20_natl.txt and https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_place20_natl.txt, checked 2026-10-19).
Median household income in Florence is $71,003 (ACS 2020-2024 5-year, table B19013, https://data.census.gov/table/ACSDT5Y2024.B19013?g=160XX00US2127982, checked 2026-10-19); many state and utility heat pump rebate programs set higher incentive tiers for income-qualifying households, so the household income on the application, not the town median, decides which level applies.
44% of Florence homes are single-family detached, 6% are in two- to four-unit buildings and 41% are in buildings of five or more units (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=160XX00US2127982, checked 2026-10-19).
With 41% of Florence homes in buildings of five or more units and 44% detached, the condo association usually decides where outdoor units can go, so that approval comes before the quote. With 42% of Florence homes rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=160XX00US2127982, checked 2026-10-19), the landlord signs the quote in many of them.
Florence has 24 points fewer detached houses than Boone County overall (68%) and 23 points more five-plus-unit buildings than the county's 18% (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=050XX00US21015, checked 2026-10-19).
42% of Florence homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=160XX00US2127982, checked 2026-10-19), so the market splits between resident-led jobs where the occupant picks the system and landlord-led jobs where they do not, and the rebate paperwork differs.
Of the 13,926 occupied homes in Florence, 43% heat with natural gas, 0% with heating oil, 55% with electricity and 1% with propane (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=160XX00US2127982, checked 2026-10-19).
Electricity already heats 55% of Florence homes, ahead of gas at 43%, and a home on electric baseboard sees the biggest bill change from a heat pump because it replaces resistance heat one for one.
Florence has about the Boone County oil share of 1% and 7 points more electric heat than the county's 48% (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=050XX00US21015, checked 2026-10-19).
Duke Energy Kentucky lists Florence among the Kentucky communities it serves for electricity (Duke Energy Kentucky electric tariff Sheet No. 10, communities served, https://www.duke-energy.com/-/media/pdfs/for-your-home/rates/electric-ky/sheet-no10-index-ky-elec.pdf, checked 2026-10-19).
Smart $aver Home Improvement Rebates: $500 usd_max (https://www.duke-energy.com/home/products/smart-saver/hvac-install?jur=KY01, checked 2026-10-25); confirm eligibility for the address.
Florence has 14,499 housing units, 2% built before 1940 and 43% before 1980, with 31% built in 2000 or later (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=160XX00US2127982, checked 2026-10-19).
Florence has 11 points fewer homes built after 2000 than the county's 42% (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=050XX00US21015, checked 2026-10-19).
The median Florence home was built in 1985 (ACS 2020-2024 5-year, table B25035, https://data.census.gov/table/ACSDT5Y2024.B25035?g=160XX00US2127982, checked 2026-10-19) and the median home has 5.3 rooms (ACS 2020-2024 5-year, table B25018, https://data.census.gov/table/ACSDT5Y2024.B25018?g=160XX00US2127982, checked 2026-10-19).
Heating design temperature: 5F. Source: ENERGY STAR Design Temperature Limit Reference Guide (2019 Edition), Boone County row, 99% heating, PDF pages 46 to 51 of 141 (Revised 11/11/2020), https://www.energystar.gov/sites/default/files/Design%20Temperature%20Limit%20Reference%20Guide%20(2019%20Ed)%20-%20ENERGY%20STAR%20Single-Family%20New%20Homes_Rev11.pdf, fetched 2026-10-19, 99%.
That 5F figure is the Boone County cold-day number a Florence heat pump is sized against, so ask the installer to show the system's heating output at 5F, not at the milder rating-label temperature.
Ask for the heat-loss calculation room by room; the median Florence home has 5.3 rooms and was built around 1985, and the count of heads and the tonnage follow the rooms and the insulation, not the square footage.
The form on this page is the follow-up for Florence. The public number is the number the contractor quotes from.
No local contractor is named on this door for Florence yet. A request from this page goes to the first licensed shop that takes the door.